How-to
- How can I review the status of the computer and peripherals for the virtual classroom?
- I can't share screen on Apple MacOS, what should I do?
- Why is there no video or audio on the replay? What should I do?
- Basic Problems and Solution Suggestions
- I can't open my camera in Windows Google Chrome, what should I do?
- I can't turn on my microphone in Windows Google Chrome, what should I do?
- I can't open my camera on Android Google Chrome, what should I do?
- I can't turn on my microphone in Android Google Chrome, what should I do?
- Why Can't I See Screen Sharing in Apple MacOS Chrome Browser?
- I can't open my camera on Apple MacOS, what should I do?
- Firewall Settings
- What File Extensions Are Supported in Gruops?
- How to Prevent a Virtual Classroom Session from Being Recorded?
- Do Browser Extensions Interfere with Gruops (Perculus)?
- Do Antivirus Programs Interfere with Groups (Perculus)?
- How do I view attendance scores after the session ends?
- "Replay is being evaluated." What should I do when I get the error?
- What is the Number of Virtual Classroom Live Lesson Cameras?
- Google Crome Screen Sharing Not Working on Ubuntu and Linux. What can I do?
- I can't upload files to the system, what should I do?
- Can I take attendance in virtual classroom sessions?
- How is Session Security Ensured After Virtual Classroom?
- How is Security Ensured in the Virtual Classroom?
- How is Security Ensured in the Pre-Virtual Classroom Panel?
- How is Virtual Classroom Data Security Ensured?
- I can't see the video when I join the virtual classroom live. What should I do?
- Can the Authorized Reset My Password? / Can They Activate My Account?
- Can I turn all participants' cameras or microphones off and on at the same time?
- I get an incompatible video file error when uploading a video file. What should I do?
- How to Create a Registration Form Link?
- How do I send an invitation email to session attendees in bulk?
- Can we have guest participants in the virtual classroom?
- How does synchronous and asynchronous training work?
- Can I have other users watch the session again after the live broadcast ends?
- Why does the convert to video feature take a long time?
- What are the requirements for use?
- The video I upload and play is drowned out by my voice. What should I do?
- What is the effect on the network when connecting to Perculus Plus?
- Is there a decrease in the quality of uploaded files?
- A document uploaded or shared in the common area does not open. What should I do?
- I can't see messages during screen sharing, what should I do?
- I can't continue with Perculus Plus with a different browser and Chrome. What should I do?
- I can't hear other users' voices, what should I do?
- I can't see other users' camera footage, what should I do?
- I can't turn on my microphone on iPhone iOS Safari, what should I do?
- I can't turn on my camera on iPhone iOS Safari, what should I do?