Troubleshooting & Misconfigurations
- Call button not showing for proctor
- Screen capture access is denied
- Cannot ping test taker
- Camera is off or out from order
- Internet connection is unstable
- Camera access is denied
- Screen broadcasting hasn't started yet
- Refused to connect
- Failed to load config
- Pdf files: This content is blocked. Contact site owner to fix the issue
- Exam rules refused to connect
- Taking a photo: Why the stage is skipped even if it is set up
- Live-reviewed exams: Damaged desktop image
- Live-reviewed exams: No image from the webcam and desktop
- Live-Review Issues: Troubleshooting common problems
- Page not found / Not found / 404
- Just a black square