Failed to load config
This article provides instructions on how to solve the issue when the error message "Failed to load config" occurs when accessing the exam link.
Symptoms
Resolution
Submit a ticket to inform about the issue.
Proctor migrates customers from the old version of the student web application to the new one.
The old version of the web application will no longer be developed or supported as of October 1.
New features and improvements are only being made in the latest version. We are giving time to test the new version and make a smooth transition.