Migration Notice

Proctor migrates customers from the old version of the student web application to the new one.
The old version of the web application will no longer be developed or supported as of November 1.
New features and improvements are only being made in the latest version. We are giving time to test the new version and make a smooth transition.

Click here to read more

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Exam rules refused to connect

Symptoms

Unable to read the custom Proctoring System Terms and Conditions. An error message appears: "<site_url> refused to connect".

Causes

Embedding in an iframe is not allowed.

Resolution

Include *.proctor.constructor.app in the whitelist. 

Note: To successfully open the Proctoring System Terms and Conditions in Constructor Proctor, embedding in an iframe needs to be allowed.