System check issues
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      Your browser is not supported

        This article provides instructions on how to solve the issue when the fourth step fails with the error message "Your browser is not supported".

        Symptoms 

        Unable to start the exam because the system check has failed. The system has detected that your browser is not supported.

        The problem is shown in the screenshot below.


        Cause

        Your browser is currently not supported by Constructor Proctor or Google Chrome or Microsoft Edge is not up to date.

        Resolution  

        Use the latest version of Google Chrome or Microsoft Edge to take the exam. Refer to the following article for instructions on how to check the browser for updates.

         

        See also: