Constructor Proctor Knowledge Base
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After exam issues and questions
Exam preparation issues and questions
Uploading video files and Internet connection
Webcam and Microphone
Screen access
Login, access, and browser issues
Exam rules, devices, and restrictions
Exam start and Identity procedures
WebRTC troubleshooting
During exam issues
After exam issues and questions
Errors
Exam results and Videos
Retakes and Time extensions
Getting started with Constructor Proctor
System and Technical setup
Exam access and Navigation
Testing rules and Environment
How-to
Internet and Network settings
Browser and Website access
Webcam and Microphone setup
System performance & Application management
Firewall and Security settings
Proctor mobile app
Known issues
General
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Constructor Proctor Knowledge Base
After exam issues and questions
Exam preparation issues and questions
Uploading video files and Internet connection
Webcam and Microphone
Screen access
Login, access, and browser issues
Exam rules, devices, and restrictions
Exam start and Identity procedures
WebRTC troubleshooting
During exam issues
After exam issues and questions
Errors
Exam results and Videos
Retakes and Time extensions
Getting started with Constructor Proctor
System and Technical setup
Exam access and Navigation
Testing rules and Environment
How-to
Internet and Network settings
Browser and Website access
Webcam and Microphone setup
System performance & Application management
Firewall and Security settings
Proctor mobile app
Known issues
General
After exam issues and questions
Solutions for addressing issues that arise after completing the exam, including follow-up actions and resolution of any post-exam concerns
A wrong photo has been submitted
Errors
The exam has finished
A page with the test was closed by accident
Exam results and Videos
Are my exam answers and video saved?
How can I check my exam results?
Retakes and Time extensions
Can I retake the exam or get an extra attempt?
Is it possible to extend exam time?
