Constructor Proctor Knowledge Base
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During exam issues
Exam preparation issues and questions
Uploading video files and Internet connection
Webcam and Microphone
Screen access
Login, access, and browser issues
Exam rules, devices, and restrictions
Exam start and Identity procedures
WebRTC troubleshooting
During exam issues
After exam issues and questions
Errors
Exam results and Videos
Retakes and Time extensions
Getting started with Constructor Proctor
System and Technical setup
Exam access and Navigation
Testing rules and Environment
How-to
Internet and Network settings
Browser and Website access
Webcam and Microphone setup
System performance & Application management
Firewall and Security settings
Proctor mobile app
Known issues
General
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Constructor Proctor Knowledge Base
During exam issues
Exam preparation issues and questions
Uploading video files and Internet connection
Webcam and Microphone
Screen access
Login, access, and browser issues
Exam rules, devices, and restrictions
Exam start and Identity procedures
WebRTC troubleshooting
During exam issues
After exam issues and questions
Errors
Exam results and Videos
Retakes and Time extensions
Getting started with Constructor Proctor
System and Technical setup
Exam access and Navigation
Testing rules and Environment
How-to
Internet and Network settings
Browser and Website access
Webcam and Microphone setup
System performance & Application management
Firewall and Security settings
Proctor mobile app
Known issues
General
During exam issues
Troubleshooting steps for issues encountered during the exam, helping ensure smooth progress and resolve problems in real-time
Streaming troubles
Browser window is not expanded to full screen
Still shot instead of cam
Lost connection to server
Incorrect exam questions
Page unresponsive and images not loading
The side panel overlaps test questions
Refused to connect