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More than one monitor connected or More than one display detected

This article provides instructions on how to resolve the issue when the error message “More than one monitor connected” or "More than one display detected" is displayed.

Screenshot 2025-05-27 at 13.55.19

Symptoms

The exam cannot be started because the preparation failed. The system has detected that more than one monitor is being used.

Causes

The exam rules prohibit the use of more than one monitor.

Resolution

Disable any additional display and try again.

If you're using Windows, press Win + P and select "PC screen only", or physically disconnect any extra monitors from your computer.