After exam issues

Solutions for addressing issues that arise after completing the exam, including follow-up actions and resolution of any post-exam concerns

• A wrong photo has been submitted

Retakes and Time extensions

• Can I retake the exam or get an extra attempt?
• Is it possible to extend exam time?

Errors

• The exam has finished
• A page with the test was closed by accident

Exam results and Videos

• Are my exam answers and video saved?
• How can I check my exam results?