This guides provides instruction on how to reset/reopen an exam session.
This may be necessary in the following two specific cases:
- A new attempt needs to be provided by the exam organizer.
- User’s session interrupted or timed out - if the user’s session has timed out or user was dropped out in the middle of the exam.
To reset/reopen an exam session, follow these steps:
- Go to the proctoring log via Moodle > Site Administration > Reports > Proctor by Constructor log:
- Click on New Entry next to the user’s unsuccessful attempt:
- After clicking New Entry, a green notification will appear at the top confirming the reset/reopening of the session:
