Ticket Category Guide – What each option means
When submitting a ticket, you need to select the Category that best matches your issue. Below is a description of each category and when to use it.
Coach
- Select this option if your request is related to the Coach.
Licensing
- Select this option if you have questions or issues related to licenses for your account or organization.
Access Request
- Select this option if you need to request access to platform.
Account Modification
- Select this option if you need to update or change details in your account.
Bulk Changes
- Select this option if your request relates to Bulk Changes.