System check issues
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      We have detected that you are currently running this application in a virtual environment

        This article provides instructions on how to solve the issue on Windows when the first step fails with the error message "We have detected that you are currently running this application in a virtual environment. Using a virtual machine is strictly prohibited for taking this exam".

        Symptoms

        Unable to start the exam because the system check has failed. The system has detected that the virtual machine is used.

        The problem is shown in the screenshot below.

        Cause

        The virtual machine is used.

        Note: Using a virtual environment is prohibited by exam rules.

        Resolution

        Turn off the virtual machine and run the proctoring on the real computer.