System check issues
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      3. System check issues

      There is no sound in your mic

      This article provides instructions on how to solve the issue  when the first step fails with the error message "There is no sound in your microphone".

      Symptoms 

      Unable to start the exam because the system check has failed. The system has not detected any sound from your microphone.

      The problem is shown in the screenshot below.

      Causes

      You speak too quietly, or the microphone is either muted or the volume levels are set too low.

      Resolution

      Choose your operating system Windows / macOS and follow the step-by-step instructions provided. The guide includes screenshots, making it easy to follow along with the steps.