Mobile app errors troubleshooting
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      Safari cannot open the page because the address is invalid

        This article provides instructions on how to troubleshoot the "Safari cannot open the page because the address is invalid" error when using the Proctor mobile application on the iPhone.

        Symptom

        Unable to start the exam on mobile phone because of the "Safari cannot open the page because the address is invalid" error.

        The problem looks as shown in the screenshot below:


        Cause

        Proctoring System is not installed on your phone.

        Resolution

        1. Install the app from the store by clicking Download and install Proctoring system now:
        2. Follow the steps in the guide below to start the exam: