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Education365 Basic Problems and Solution Suggestions (EN)

We are constantly improving and updating our Eğitim 365 system. After the updates we have made, there may be cache problems due to the user's computer. Your browsers that you use on the computer store the website files on your computer, thinking that when you enter a website, you can re-enter the website at certain time intervals. Despite the change of the system after the changes and studies made on the system, your computer performs the preliminary work on the stored data because it stores the data you have previously entered on the website.

 

In some cases, while the smooth operation takes place in the Eğitim 365 logins of our users and the functions of the server; In rare cases, there may be problems with the inability to use the personal browser and, very rarely, the server-connected system due to latency or browser cache during the process. Server-related problems are one of the rare problems, and in cases where the problem increases, we get that we need a new server. Thus, we open a new server and inform you to use our new server.

 

If you are having problems using the Eğitim 365 system, you can first try to connect again by following the steps mentioned below.

 

You can fix this problem you may experience with some methods. You can use the following steps to log in to the system while ignoring the stored data:

  • If Training365 takes more than 15 seconds to load, refresh your browser using 'F5'.
  • If you refresh your browser but cannot enter Education365. Use the 'CTRL + F5' function to reload the site. This clears all cookies in the cache and allows the site to be reloaded.
  • You can clear the entire browser cache by performing the History > Clear History operations > the settings button in your browser.
  • By using your browser in incognito mode, you can log in to the system by ignoring the cookies stored in the cache.
  • Turn off your modem, wait 15 seconds, and then turn it back on, this will allow you to reset your internet connection (IP Address). After this process, try to enter Education365.
  • The network you're on may have some access restrictions. To understand this, try connecting to Education365 using your phone's mobile internet.

 

During the Covid-19 Pandemic process, everyone around the world is roaming the internet and internet services may have reduced their internet bandwidth on a regional basis. This can be person-based or server-based. It should not be forgotten that we can rarely experience server-based internet problems that you experience on a personal basis.

 

If you think you are experiencing such a problem, perform the following methods.

  • Close the applications that stream data from the internet and ask them not to use the internet if there are other people using the internet .
  • If you're using a Virtual Private Network (VPN), turn it off. After turning off your VPN, use the "CTRL+F5" function to reload your page.
  • If you're using the Domain Name System (DNS), remove the DNS addresses. After removing the DNS addresses, use the "CTRL+F5" function to reload your page.

 

We ask for your understanding for minor problems.

 

To Access the Help Documents: https://support.constructor.tech/tr/egitim365

 

To get support from us, ue@kampus365.com can send an e-mail to our technical support address. Depending on the urgency of the situation, you can get support by calling us at +90 (216) 445 07 25.