Ticket Category Guide – What each option means
When submitting a ticket, you need to select the Category that best matches your issue. Below is a description of each category and when to use it.
Quizzes
- Select this option if you need help creating, editing, or managing quizzes.
Questions
- Select this option if you need help creating or managing individual questions in a quiz or assessment.
Assessments
- Select this option if you need assistance setting up, editing, or managing assessments.
Login/registering
- Select this option if you experience issues logging into your account or registering a new one.
Subscription
- Select this option if you have questions or issues related to your subscription plan or payment.