Skip to content
English
  • There are no suggestions because the search field is empty.

How to Resolve Photos Not Added to the Processing Queue 

Symptoms

 

The Queue size shows 0, even though the photos were uploaded. 

RaceLens-QueueSize0

Causes 

Photos were uploaded to the wrong location.  

Resolution 

Make sure the photos are placed in the correct folder according to the agreed structure that has been provided.

Note: any image that does not follow the structure above will be skipped.