Technical errors troubleshooting (15)

This folder contains straightforward instructions, articles, and guides to help diagnose and troubleshoot various technical challenges encountered while using the Constructor Proctor. It provides practical solutions for software, connectivity, and other technical issues.

WebRTC: network test failed

Created by Boris Chekaev, Modified on 11 Jul 2023 by Ksenia Chebaeva
Can't start the test

Created by Ksenia Chebaeva, Modified on 30 May 2023 by Ksenia Chebaeva
Can't log in to the test

Created by Boris Chekaev, Modified on 04 Oct 2023 by Ksenia Chebaeva
After sending a photo of the document I can't proceed to the test

Created by Boris Chekaev, Modified on 05 Jun 2023 by Ksenia Chebaeva
Page unresponsive and images not loading

Created by Boris Chekaev, Modified on 27 Jun 2023 by Ksenia Chebaeva
No proctors are available now

Created by Boris Chekaev, Modified on 04 Oct 2023 by Ksenia Chebaeva
Please use a different browser

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
The side panel overlaps test questions

Created by Boris Chekaev, Modified on 04 Oct 2023 by Ksenia Chebaeva
Refused to connect

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
Streaming troubles

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
Lost connection to server

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
Troubleshooting the WebRTC results

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
This program can only be launched from a link in browser

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
Someone logged in from another device or browser

Created by Ksenia Chebaeva, Modified on 04 Oct 2023 by Ksenia Chebaeva
Browser window is not expanded to full screen

Created by Ksenia Chebaeva, Modified on 23 Nov 2023 by Ksenia Chebaeva