This article provides instructions on how to troubleshoot the 'Safari cannot open the page because the address is invalid' error when using the Proctor mobile application on the iPhone.
Symptom
Unable to start the exam on mobile phone because of the 'Safari cannot open the page because the address is invalid' error.
The problem looks as shown in the screenshot below:
Cause
Proctoring System is not installed on your phone.
Resolution
- Install the app from the store by clicking Download and install Proctoring system now:
- Follow the steps in this guide to start the exam.
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