Incorrect username or password

Created by Ksenia Chebaeva, Modified on Mon, 17 Jul 2023 at 12:55 PM by Ksenia Chebaeva


Unable to log in due to incorrect username/login/email or password. 

The problems look as shown in the screenshot below. 


The credentials you entered are incorrect or your account does not exist.


Double check that the credentials you entered are correct. If so, contact the test organiser to reset the password or get new credentials.

Note: Constructor Support cannot reset or change your password or login to the test. You should reach out to the test organiser to get credentials.

See also: Can't log in to the test

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