Can't start the test

This article contains the main possible problems that may arise when trying to start the exam.

TABLE OF CONTENTS

• System check failures 
• Autorization problem
• Credentials issue
• No link

System check failures 

Unable to start the test due to system check failures. The problems look as shown in the screenshot below. 

Explore these articles to find a solution:

• Failure "Webcam and microphone connection"
• Failure "Image from the webcam"
• Failure "Network connection"
• Failure "Streaming webcam and desktop"

Autorization problem

Unable to start the test because you are asked to enter your credentials again and again.

Explore the article below to find a solution:

• Can't log in to the test

Credentials issue

Unable to start the test because the credential you entered are incorrect.

Explore the article below to find a solution:

• Incorrect username or password

No link

Unabe to start the test because you can't find the link or didn't receive it.

Explore the article below to find a solution:

• No link to the test