How to set webcam settings for Lenovo

Created by Boris Chekaev, Modified on Wed, 03 May 2023 at 07:31 PM by Ksenia Raznitcina

If you have a Lenovo computer, there is a good chance that the camera check problem is caused by Lenovo's proprietary software. 

To fix it, try the following steps:

  1. Click Start.
  2. Type in Lenovo. Either Lenovo Vantage, Lenovo Settings, or Lenovo ThinkVantage Tools should appear in the list as an installed app.
  3. Open the suggested app.

Lenovo Vantage

  1. Go to Hardware Settings > Audio/Video.
  2. Scroll down to "Camera Privacy Mode" and turn it off.

Lenovo Settings

  1. Click on Camera.
  2. Select "Normal" mode instead of "Private/Confidential".

Lenovo ThinkVantage Tools

  1. Select "Web Conferences" from the menu.
  2. After the Communications Utility opens, click Show my video image.

After taking these steps, restart your browser and try opening the exam again – the Constructor Proctor system check should now be passed without camera issues.

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